Privacy Policy

1. Introduction

Learnella ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

By using Learnella, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Educational institution affiliation
• Role information (teacher, student, administrator)
• Payment and billing information (processed securely through PayPal)

2.2 Educational Data

As an educational platform, we collect educational data including:

• Lesson recordings and transcripts
• Quiz results and performance metrics
• Student progress and assessment data
• Teaching feedback and improvement suggestions
• Class and group information

2.3 Technical Information

We automatically collect certain technical information when you use our service:

• Device information and IP addresses
• Browser type and version
• Usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

3.1 Service Provision

We use your information to:

• Provide and maintain our educational services
• Process payments and manage subscriptions
• Generate AI-powered feedback and insights
• Create and manage educational content
• Provide customer support and technical assistance

3.2 Educational Purposes

Educational data is used to:

• Analyze teaching effectiveness and provide improvement suggestions
• Track student progress and performance
• Generate personalized learning insights
• Improve our educational algorithms and services

3.3 Communication

We may use your contact information to:

• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Send educational content and feature announcements
• Request feedback to improve our services

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (PayPal)
• Cloud hosting and data storage
• AI and analytics services
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

4.4 Educational Institutions

For school-based accounts, we may share relevant information with authorized school administrators as necessary for educational purposes and account management.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• SSL encryption for all data transmission
• Secure data storage with industry-standard protection
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Educational data is typically retained for the duration of the academic relationship plus a reasonable period for service improvement and legal compliance.

7. Your Rights and Choices

7.1 Access and Control

You have the right to:

• Access and review your personal information
• Update or correct inaccurate information
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of non-essential communications

7.2 Cookies and Tracking

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect service functionality.

7.3 Marketing Communications

You can unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email or contacting us directly.

8. Children's Privacy

Our service is designed for educational use and may be used by students under 13 with appropriate parental consent. We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Updating the "Last updated" date

Your continued use of our service after any changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.